Shipping
Processing time
The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Payment Options
Returns & Exchanges
I gladly accept returns and cancellations
Just contact me within: 5 days of delivery
Ship items back to me within: 7 days of delivery
Frequently Asked Questions
Custom and personalized orders
We accept custom orders for our reclaimed WOODEN SIGNS up to 48" in length. You can choose any colors or phrases that you wish. Every custom order is guaranteed outdoors. Please feel free to send me a message if you have any questions about your order. I would be more than happy to call you if you rather discuss your order by phone. Just provide your phone number in the message and I will call you right back. Amber
Ordering:
1. Choose your wood color and size from the drop-downs. Put your words,custom font choice,colors and details in the personalization. (from pictures).
2. Your order will be handpainted,sealed and shipped in 3-5 business days.
*Preview Guarantee: We can send a preview of your order when requested in your order.
Care instructions
All of our birdhouses are all cleanable by simply removing the screws on the bottom panel and every birdhouse and sign are weatherproof. All of the art does not need special protection and all of our products are guaranteed outdoors. We spray the signs with Varathane sealant and the wood is pre-weathered.
Will birds live in my birdhouse?
Yes. yes. Birds like a second canopy so the best place for a birdhouse is under a tree, eave or high on a fence, away from cats and squirrels. We don't include a perch because predators could use them for easy access. We have many, many success stories from our customers using these guidelines.
Do I need to spray a sealant on the signs and birdhouses?
Besides SLIGHT weathering, the images, paint and structure of each item will remain virtually the same. The birdhouses are guaranteed to withstand outdoor elements. Our customers who have purchased birdhouses and signs over the past 27 years have been very pleased with our products.
The wood that we use is reclaimed fencing so it is pre-weathered and slightly petrified. We seal our signs to add a layer of protection from the elements. We do suggest that you take steps to protect your signs from especially long winters by bringing them indoors so they last even longer.
Delivery/Quality Guarantee
We guarantee the quality and timely delivery of your order. We pack each order carefully with quality packing materials to make sure your items arrive on time and safely. We will replace any item that is lost or damaged or provide a refund. We take great pride in our handmade signs and birdhouses and want you to feel good about our business too.
Wood variations and textures.
Our birdhouses and signs are definately primitive. All of the wood that we use is reclaimed from an old fence and there may be variations in each piece such as random old nail holes and knot holes. We advertise that the wood is 6" but that measurement can vary buy .5" because we use reclaimed wood that maybe slightly different in width. Tongue and groove wood is my favorite but it runs about 5" wide.
We believe that this adds to the character of each original item. We cannot guarantee that the piece of wood that we use for signs will look identical to the listed picture but we will do our best. We will also do our best to match the color.
Hand-painted wording and artwork
All of our signs and birdhouses are painted by freehand which means there are no stencils or decal stickers used for wording. Due to this fact, there may be slight variations between one sign and another but each one is definitely unique.
I take pride in the fact that all of the designs for the signs and birdhouses are our designs. They are not stenciled from a printer and I don't use a computer to pre-plan my art. I view my designs as primitive folkart and the signs and birdhouses are my canvas.(No commercial symbols please).
Every item is truly one of a kind. We promise.
Picture Preview Proof
We want you to be 100% pleased with your custom order so we would be more than happy to send a picture of your sign. Please request a preview in your personalization.
You can make adjustments at that time if needed. We will work together to fit it just right.
Pick Up Available in Anaheim, CA
You may order online and pickup at The Birdhouse of Orange Warehouse Store. You can also shop in person at our store.
at 1345 N. Red Gum St.#7,Anaheim, CA,92806. JUST SEND US A NOTE WITH THIS REQUEST.
HANGING OPTIONS for SIGNS
🪧Each sign and birdhouse includes your choice of hanging option: stake,wire hanger,eyehole screw,sawtooth hanger on back or no hanger.
Our stakes are new natural cedar wood. You may request to have it painted to match your sign. Just send a note in your order and we can match the stake to the sign.
Signed by the Artists
Each handmade item in our shop is signed by us, so you may cherish its origin for years to come. We are truly proud of all of our artistic pieces.